Ok I know there will be many people who will disagree with me, but when I book a site months in advance I expect a good pitch, in deed most of the sites we go to you can see the available pitches and take your pick, however here we arrived at 1pm, a not unreasonable time, to be told to leave our car and caravan outside and go and find a pitch, Mark it return to reception, get a pass and then we would be allowed entry. Freezing cold with gusty winds and rain, we wandered and wandered, obviously people who knew this rule had arrived early and had taken the best pitches, after getting a thorough drowning we found an empty pitch (oh joy our pet hate right next to the toilet block and with limited views, which was the reason for us booking this site) I had to abandon my wife to GUARD the pitch while I got our pass and our car/caravan and return to relieve Her of her despair. Thoroughly poor show, when we book months in advance we expect a better service than that free for all...