Book with consideration. Unfortunately the hosts did not make our stay feel welcome at all. On arrival 'Karen' was the opposite of warm and welcoming. She made my wife feel very negative about our scheduled weeks stay. Her attitude was the opposite of positive and friendly which made our check in slightly stressful. We stayed for 7 nights from Fri-Fri. The Opening weekend had a Reggae Reggae themed event which was no more than 5 yards the other side of the tree-line behind our pitch. We were not made aware of this as we would of probably pitched the opposite end off the site. The music was non stop from 1000 - 2200 on both Sat & Sun. Being a young family of 4 we found this unacceptable as we probably would have re-scheduled our arrival dates. This is the first caravan club site that we have stayed on that also had very unsociable closing times on the shower and toilet facilities. 1015-1200 daily didn't give us any flexibility for any late morning showers etc. With only the one cleaner for all the shower facilities, it seemed closing all the facilities for nearly 2 hours to be very inefficient. Maybe closing the mens/ladies separately or pushing the cleaning times back to post lunch/early afternoon when most families are out enjoying the local areas. Just a thought....... The entrance and exit barriers also exposed some complexities. Unless you had go go gadget arms then it was impossible to get the car close enough to open the gate (card acitivated). Neither of the staff seemed to show any willingness to help by opening the barriers for new arrivals. The exit was even further away, and everyone I witnessed leaving the site had to get out of their vehicle to open the gate. Maybe an automatic gate is required when departing.......would make life a lot easier. The site it self was pleasant, facilities were clean and tidy although very dated. No on-site shop selling any basic essentials. I know you had an Asda within 5 mins drive or a 15/20 min walk but usually caravan club sites have something on site. Tredegar House and the nearby grounds were spectacular. If it wasn't for this being pretty much on-site then we would have had second thoughts about staying for the full week. The weather was kind and we still managed to make the most of what Newport/Cardiff and other surrounding areas had to offer. All in all a great location, but the site needs some TLC and some trg on customer service. Will not be returning in a hurry.