Pleasant welcome from wardens. Good instructions to find the site. However there is no security at all and reception is at furthest point from entrance gate, therefore staff can't see people coming and going. Convenient for shops and restaurants and of course the racehorse. We booked a caravan and motor home site as we know what the standard is going to be. How wrong we were ! Showers are small and very outdated. I couldn't regulate the shower.....it kept going from hot to very cold. Having read a previous review with a response from the warden I suggest either wardens explain the shower settings on arrival or put up signs in the toilet block. I used the toilet 3 times and on 2 of those there was no toilet paper in 1 of the 3 cubicles. As for the shower there were bits of hair on the drain in the shower, there were lumps of hair on the floor of the shower dressing area and the drain within the floor in the shower dressing area was all gummed up with hair. It made me feel ill then and again now when I am writing this. We will not be back unless the club completely rebuild the toilet block.

Response from the Club:

Hi AndrewMaureen,

Thank you for leaving your review and I'm sorry your experience on your recent visit didn't meet your expectations. 

As you know, the site office at this site isn't directly at the entrance. We have no current plans for re-developing the site to move this closer to the entrance point. If any visitor has specific security concerns whilst staying with us, then please do let us know.

We regularly check the toilet blocks to see if any supplies need to be replenished; we're sorry you found this not to be the case in one of the cubicles. The toilet blocks are cleaned thoroughly every day and I'm sure you can appreciate that we rely on visitors to leave them as we expect to find them. We've taken your feedback on board and instructions are now available for regulating the showers.

The facilities themselves are owned and maintained by Thirsk Racecourse so on this site, any upgrade is out of the control of the Club. However, we have taken your comments on board and hope you continue to expect high standards from our sites.