We arrived at the site and headed into reception, the welcome wasn't very friendly and they expected us to know everything even though I explained this is only our second trip out with our new van. Anyway, after driving round a few times found a pitch we thought suitable. Set about levelling the van etc. Fitted the awning and proceeded to hammer in the pegs, it was then i noticed the overwhelming smell of urine coming from the hardstanding, I understand they don't clean the pitches but it was unpleasant, I can't fathom whey someone would urinate on the pitch, several times by the smell, when the toilets where so close. Unfortunately by the time we had got this far the park had filled up so couldn't move. Facilities are excellent and spotlessly clean, however the staff on site were really very ignorant and on 3 separate occasions saying Good Morning etc.. we where totally ignored. Seems a little bit of a snobby site, people staying on adjacent pitches where pretty rude too. Kids play park is closed even though the government lifted that ban. An eye opening experience, we hope all C&MC sites are not like this. Worlds apart from a non C&MC site we stayed at the weekend before. I doubt we will be back.