Booked Southport for 3 nights from Friday 25 Sept, unfortunately my husbands work plans changed and he had to work on the Monday 28th therefore on arrival discussed with the very pleasant warden who was checking us in. We asked if we wanted to stay until approx 3-4 pm Sunday would we need to pay for the full night. He stated no not to worry just come to the office Sunday and tell us what time you’re leaving. Therefore Sunday we packed our rucksack for a lovely dog walk, went to the office and the warden working (different to Friday) was VERY abrupt to the point of rude and condescending saying they had lots of people leaving and arriving therefore would not be able to keep up to date with people leaving late and all wristbands and keys needed to be cleaned due to covid! Fully understand necessity of cleaning however I don’t need to be patronised!! He also Stated that the warden on Friday had no authority to say we could stay. Surely they are a team and should working as such, we had no objection to paying for the extra night as we understand the rules but we’re told it was not necessary. I must reiterate that the wardens checking us in were very friendly and approachable. However this particular warden has left me feeling upset and disappointed!