POOR, BOOKED THROUGH CARAVAN CLUB AS MEMBER WERE RUNNING LATE AND PHONED WHILST ENROUTE TO SAY WOULD BE A FEW MINUTES LATER THAN 8PM CUT OFF TIME WE WERE TOLD THAT IF WE DID NOT GET THERE FOR 8 SHARP WE WOULD BE TURNED AWAY.WE CARRIED ON AND ARRIVED AT 8.04 AND WERE TOLD RULES WERE RULES AND ALTHOUGH WE WERE ONLY 4 MINUTES LATE WE WERE TURNED AWAY I WOULD NOT OF EXPECTED THEM TO STAY LATE TO LET US IN BUT THEY WERE STILL ON SITE BUT REFUSED WE HAD 2 CHILDREN WITH US WITH NOWHERE ELSE TO STAY AND HAD TO GO HOME. WAS NOT EVEN GIVEN ANY HELP IN REVERSING OUT OF SITE.DONT KNOW HOW YOU SLEEP AT NIGHT," JOBS WORTH, COME ON GET A LIFE ". I WILL BE ASKING FOR MY SUBSCRIPTION TO BE RETURNED IF THIS IS HOW THE SITES ARE RUN.