Stayed over bank holiday recently and booked for 4 nights. We checked in and went to find a pitch. We discovered one marked with a sticker as disabled - my wife has a blue badge so we were thankful for this. I also have a heart condition so being close to the facilities was a bonus. I started to setup and my wife rang the two mobile numbers we were given so we could pay and advise them what number we were pitched on. She had to leave a message on the numbers but eventually we were concerned as we did not receive a call back off she set to reception whilst I finished setting up the awning. She returned minutes later saying we had to move as someone else had booked this pitch! - I never knew this was possible - but in spite of her pleas we were told to move. I undid all the last two hours work to leave this pitch for someone that arrived without blue badges and staying just two nights !!!!!The Scottish chap in charge would not listen to our argument so we had to move. My wife was in tears as we once again set up - how I did so I don’t know as I was now struggling for any strength with no offer of help forthcoming. We were so dissapointed that we cut short by one day and would have left immediately had we not had our grandson with us. I did raise a complaint to the CAMC but they seem to have chosen to ignore that- maybe they only accept “good reviews” Poor management and poor customer care all round.