In the week before we arrived we read through site reviews and contacted the site office to clarify a few points raised including but not limited to wind breaks.

On arrival we selected our pitch and began setting up. I put up the Awning and the windbreaks on the grass. Around half an hour later I was outside the van tinkering with my bike when I was approached by that Scottish Warden. He could not have been anymore aggressive, rude or ignorant had he tried. He demanded that our windbreak was taken down even though we had clarified the week before we could have it up. He also demanded I shorten my guy ropes on the Awning to at least 2 metres from the edge of the grass. When I asked why this was necessary he barked at me "Because that grass belongs to me!!!!" He then proceeded to mark out 2 metres by 'Goose stepping' twice.

At this my partner came out of the caravan and started remonstrating with him. He couldn't have cared any less. 2 minutes later he was back and kicked off about our dog being off the lead even though he had just come out of the Awning to see me. He is an 11 year old Golden Retriever, hardly an attack dog. "Get that dog on a lead!!!"

My partner went to the office and reported this appalling behaviour. An official complaint has gone into the Caravan and Motorhome Club and we will wait and see what happens. As several reviews have already mentioned the appaling behaviour of this Warden I hope my complaint is investigated thoroughly.

All this happened within 2 hours of arriving. We were on the verge of packing up and coming home but we were not going to let this moron ruin our stay.

A couple of days in Liverpool, The Albert Dock, The Cavern Club and St Patrick's Day. A bike ride to Formby and some lovely walks. We are so glad we stayed, all the staff except 1 were fantastic, especially Mark and Tracey, and couldn't do enough for us. We have fallen for this site and booked 2 more stays for this year. Can't wait to get back in May.