Arrived early as ferry changed crossing time, but we were turned away from the parking area, we went back at 12.30 and still not allowed on site on the hottest day ever recorded. Pitch was empty so no reason. My cat was really poorly in the heat and I was desperate for electric for fan as cold water to cool him was not working. Opened barrier exactly to the second on 1pm, and staff running around full of self importance . We have been to so many places and have never come across this before. Then we went to buy an ice cream and we had no cash on us and was told only cash for ice cream but you could buy anything else for much less money and use a card. Worse treatment ever on any site which spoilt the stay.