On arrival, no problem booking in, was given a site map and instructions, found a quiet spot in the corner and reported the pitch number to the office to be given a barrier key, I have a small Eriba Troll Caravan and awning, on the instruction it was stated a minimum of six meters from your neighbour, I only had one neighbour as the other side was the fence, I was instructed in the office to go nose in, which meant my awning would have been toward the fence and scruffy hedge, There are marker pegs I know but nose in this would make my awning entrance close to the fence/hedge. I paced out seven meters from my neighbour which put my tow hook just outside the markers, in 32 degrees C we set up, this was our first awning assemble it took about half an hour, as we stood back and admired our labours, in a very officious manner one of the wardens said "you'll have to move that your not in the right place" I pointed out that although my tow hook wasn't between the markers I was seven meters from my neighbour, this fact made no sway to his attitude and after a bit of 'tooing and frowing' he said "Ive told you now so its up too you if you move it" I chose not to, considering the effort and temperature. However the next morning a women from the office insisting that I move the one meter and saying "we've taken photographs and sent them to the caravan club" I was also informed now I didn't have to go nose in, the bottom line, we did move the one meter on the hottest day ever in uk. I felt an approach like 'okay you haven't got it quite right this time but you'll know for your next visit', this would have been more acceptable, well there won't be a next visit for us. To top the lot I booked for six nights but evidently somehow they had me down for seven, I must admit I didn't notice when paying, on our way home a call came through asking if we had left a day early I said no because I booked for six nights, to be told I had paid for seven but a refund couldn't be given as for some 72hour rule, how convenient. If this is what the Caravan club is about I question my membership, I won't even mention the wifi. "RULES ARE MADE FOR THE OBEDIENCE OF FOOLS AND GUIDANCE OF WISE MEN"