We booked this site through the Caravan Club which holds all our details as to the make, model and size of our Motorhome for a stop over on the way to Portsmouth Ferry. When we arrived a lady in reception told us off for bringing such a huge thing down their driveway and hoped we hadn't broken anything. She also then said she didn't think we could stay on their site because of our size. This was extremely frustrating as if we were too big surely the Caravan Club site wouldn't have allowed us to book. I had also received a call the previous day just checking we were still coming - if there were any queries they could have mentioned it then. We thought we were going to have to turn around after a very long journey until two VERY helpful young Gentleman came in and sorted the problem immediately. They were great, really friendly, chatty and apologetic. They showed us to our pitch, made sure we were OK and then left us to it. The pitch was easily big enough to accommodate us. We had a nice view over the Children's play area. There was a fish and chip van which turned up early evening which we used and it was lovely and cooked to order and good prices. We are booked to stay again in 6 weeks and would definitely use it again next year. Would have been 5* if the initial reception had been better.