Rated 4 of 5

Rated 5 of 5

Peace and quiet

Rated 5 of 5

Facilities and cleanliness

Rated 5 of 5

Location

Rated 5 of 5

Good for families

Arrival time

We have been to this lovely site many times now and have always enjoyed our stay. It seems a shame that the arrival time has now been changed to one o'clock to avoid a problem on the road entering the site. If this is the problem why not make the departure time eleven instead as the majority of people tend to leave well before twelve. Saying this on our recent stay there were several who abused this and were leaving well after twelve. We did arrive just before twelve (which was stated in our enjoy your stay at Rookesbury e mail) and got a not very welcoming reception from the warden and were told that we wouldn't be allowed in as some people were still leaving. We looked around and there were plenty of empty pitches. Not the friendliest welcome which we have always had from wardens in the past from there and every other site we've stayed at.

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Bakers2 replied on 07/04/2017 07:35

Posted on 07/04/2017 07:35

If your booking email stated arrival time of noon I trust this was discussed when you arrived? And that you have taken up the error with East Grimstead? Personally if I had an email with a time on it I wouldn't think to check it with the book - unless I'd seen 1pm arrival when checking it out, in which case I'd have taken it up immediately with email sender.