Poolsbrook is an excellent site for a newbie, only our third trip in our motorhome, it is very close to the M1, so no narrow roads to worry about. The site is next to a lovely park and there are various walking/cycling routes very near. The site was spotless and the wardens where very helpful and friendly. We had a problem with our water and the wardens suggested we call DCR Caravan Services, their number is in the information room. We were becoming very worried as it had just gone dark and water was leaking from the motorhome, however Dave from DCR Caravan Services spent 20 minutes on the phone going through all the possibilities of the problem and he was very patient with me, as I am not very technical. He offered to come to the site in the morning if the suggestions he gave me hadn’t worked, which was very reassuring. Luckily after the call the problem seemed to have been fixed and we had an enjoyable weekend, except for it being wet and windy.