We frequently visit Poolsbrook as we think it is a lovely, clean and peaceful site. The wardens are friendly, welcoming and helpful. The last time we visited this site the site had been booked by a few travelling families which caused some nervousness for ourselves and other caravaners. I would just like to say that the Assistant Wardens, Helen and Neil, were fantastic, they spoke to us and regularly checked if we were OK plus did many walk rounds amongst their usual daily jobs. I think they both do an excellent job but on this occasion they were both brilliant and you could tell that they were doing their all to make both the travellers and everyone else enjoy their stay.