used this site for taking daughter to cruise terminal and a short stay for us .arrived early(no idiots on m25) and explained saying all was well and that we will wait outside on arrive area.this was met with we are full your not supposed to be here before 12midday although we pointed out that the club site book states 10am,to this l was told sharply that l must have an old book (mine is for 2015/16 ?).then l was told that we could make tea and did so .l got out 2 tripod stools and straight away the warden came straight over and said we were camping now that l had got tripods out and we were all supposed to stay in our car and not turn on gas ,and we were being done a favour, and told three times that the fire brigade doesn't like it.taking the stools back to the front box l was then told not to walk away from her and l was being rude doing so,ltried to explain l haven't heard of all these bitty rules and was putting the tripods back as l wasn't allowed them.l was then told that she the warden could always chose to keep me waiting till 12 midday before letting me in .this was the WORST and most embarrassing welcome l have had in more the 10 years as a member. in the end she allowed us in at 10 past 10.if this is the club welcome l can expect for being early by 30 mins according to the book then what do l get if l do something wrong stocks perhaps so all other members on site can throw their leftovers at me perhaps.really bad impression and very disappointed apart from that the toilets need upgrade and the site is next to what sounds like a motorbike racing track . not a good site