I arrived Friday night, November 2nd, at 17:30.The office was totally closed up and very badly lit, I looked around for how to enter the site but couldn't see anything as it was so dark. I had booked the site saying I would arrive between 16:00 and 18:00 hours. I went back to the car and rang the landline and was told I should have rung the bell on the door - this was not possible as it was so dark you couldn't see the bell / intercom. Not a very good welcome. The site was so poorly lit that my wife had to hold the torch while I located the site marker. Other observations are that the water pressure was poor and the toilet facilities were run down and in need of total refurbishment. Like other reviews I agree that it is bleak and noisy. I believe that this site is getting a big refurbishment in 2019 but I will not be staying here again.