Unable to erect our new awning as the ground is rock, we were given poor and rushed instructions on arrival resulting in a altercation with another cc member as we missed the motorhome service point due to 3 others parked in it. With instructions not to take van on site without finding a pitch on foot and not being confident to go any further as warden warned us about getting stuck left me in a situation causing one cc member to be angry and aggressive to us. the incident was reported by us to the warden. We endured our stay using our old water in tank not being able to top up. Site was pleasant but not as well kept as other cc sites. We won't be returning.