After booking for 2 nights we went out on our first day out only for the site to phone me up and inform me that we had lost our pitch as they had sold it to some new arrival and basically that was tough and could only offer us a disabled space next to the toilets they never apologised and refused to admit it was there bad management of the site we had a refund and will not go to the site again its run by inadequate staff who showed no apologies for ruining our stay the campsite was full and we had nowhere to go we are totally disgusted with there attitude and very saddened at the tough shit attitude
6 replies
Tinwheeler replied on 25/08/2020 21:23
harrybobo replied on 26/08/2020 08:16
Dragonbus replied on 27/08/2020 07:44
Dragonbus replied on 27/08/2020 08:28
ATDel replied on 28/08/2020 16:11
Silver Bullets replied on 28/08/2020 19:07
Posted on 28/08/2020 19:07
While I agree with the sentiments expressed in the replies, it left me wondering if the OP informed the site staff of the pitch he had occupied. Personally I would be somewhat annoyed if the site staff had “ SOLD “ my pitch to someone who had just arrived. It seems a little strange that he had received a call from the site to say his pitch had been re-sold. This implies the site staff knew he had occupied it, so why resell it.
something not quite right here.
We were at this site a couple of weeks ago and the site team could not have been more helpful. The trick is to keep them informed. Simples.
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