The facilities were all spotless throughout our week long stay. Staff were all very friendly and helpful. It's a great site, depending on the pitch you're on. We moved after our first night to pitch 82, which is level, spacious and has great views across open countryside. We couldn't understand why some pitches were on what looked like a tarmac carpark. We felt that some of the piches, including the one we used for our first night, could be made level (side to side) without a great deal of work. The location is great for the southern part of The Lakes.