Although this site is large the wardens to a fine job. On arrival the lady on reception was very polite and informative. The pitch we chose was on the perimeter for some shade against the ridiculous Hot Monday and Tuesday we were expecting. The facilities were spotlessly clean and yes I agree the 4G phone reception was poor we didn't pay for the on site WiFi because I think members should get it free...just my opinion. The surrounding area is beautiful. If you like a good curry go to upton upon severn to pundits indian restaurant very small place so book or go early. Malvern it's self is a must the museum gives you a great insight into the history of the town. If your in the national Trust vist Croome. I wish the site had food vendors visiting it .like pizza vans or fish and chips not ever night just the odd time for a change. But on the whole no real complaints love the site and will definitely return.