The welcome we received was lovely, allowed to pick our hard standing pitch, the site itself is ideal for the Malvern Hills, small village of Hanley Swan about 3/4 mile manageable walk from the site, nice pub but pricey this is the same in the local village store. Upton is a really nice town/ village, plenty of pubs, shops, and tea shops, we had a nice take away from the River Severn!! The facilities at The Malverns are the best we have ever seen, plenty of showers, toilets and hot water!! So easy to get too off the M5, we will definitely return!