This was our first visit, we were looking forward to our 9 night break away. First impressions were very good. The wardens were friendly and helpful. We struggled to find a suitable pitch as they’re quite small for our caravan, and all the decent ones were seasonal. On reading the literature given from the warden I was quite surprised to read they had problems with the electric after 8pm, if I had read this before booking I wouldn’t have booked especially with it being so cold. unfortunately ours started tripping out and causing problems at 5.pm 🥺 on the third day I’d had enough!! We went to see the staff and explained we wanted to leave which wasn’t a problem. They were very understanding. I was shocked when they told me about other campers leaving their heating on in an awning all day and night even when they went out!!! This is unacceptable and selfish. I will be getting in touch with the club to complain about the site being so dated. It’s such a shame because this all reflects on the wardens and it’s out of their hands.

Response from the Club

Thank you for your review. The site staff have been in touch as they would like to clear up any confusion and reassure members that while occasionally the voltage on site may dip due to cold weather or overuse, electricity does not cut off after 8pm.