Rated 4 of 5

Rated 4 of 5

Peace and quiet

Rated 2 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 5 of 5

Good for families

Love2Stay - Happy to Leave!

Hmm! Seems we are one of the minority who didn’t love our stay here. Yes it’s definitely got lots of wonderful activities, gym, cafe, pool, hot tubs etc. But if you are going to build a new 5* site with so much attention to detail then you need to put the detail into the showers! They are a complete disaster area. The drain goes right across the “drying” area of the cubicle so there is nowhere dry to get dressed and when the person in the cubicle next to you is showering, their water is running across the floor into the supposedly dry area of your cubicle - you may as well just stand in a puddle and try to get dry. After 3 days of trying different shower cubicles I resorted to moving outside the cubicle to the communal area just to get dry and dressed. Yes, the shower gel, shampoo and Dyson hairdryers are a lovely touch but it will need more than that for me to return. I’d also agree with another reviewer that the welcome at reception was less than luke warm and we weren’t given any information about what activities were available- had to look it up on the website. You can’t buy a paper, milk or other basics without going down to the Salop leisure showroom at the bottom of the hill and after queuing to buy a paper for 5 minutes behind two people who were in the process of buying awnings I gave up! And this morning when we wanted to exchange our gas bottle we were told to go and have a coffee because the assistant was busy doing something and couldn’t deal with us! Coffee at Love Coffee was very good but we had to pay for it ourselves. Other gripes about the site are bins are at the bottom of the hill opposite reception and also the speed of traffic at the top of the hill coming on to the touring area was excessive. When informed about this the concierge said it would be difficult to put a speed hump in because of the caravans! Not sure I quite get that, plenty of other sites have them. There will need to be some serious tweaking to those shower cubicles to encourage a return visit from us.

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