We love the town of Looe so booked here as buses should stop at the site entrance( we have a motorhome) we never managed to get a bus ! They don't stop and , put out of service as they go past! Confirmed by a warden that this happens all the time. They fill up at the camp site next door. So it was taxis for our trips. Also, we couldn't be moved to another pitch as we hadn't realised the incline on site and i had recently had a hip replacement . We had booked hardsranding but asked if we could have a grass pitch nearer the top as a lot were empty told no they were not available.. but they were not occupied for the whole of our stay! Also walked up to the pool after my husband checked to see if it was open..got to the pool to be told they were too busy to open it. Such a shame so many negatives. The staff seemed very stressed . Thankfully our next 2 sites were brilliant.