Rated 4 of 5

Rated 1 of 5

Peace and quiet

Rated 4 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 1 of 5

Good for families

This site has changed!

Writing this review whilst currently staying on the site. We’ve stayed every July/August for 5 years and are utterly disappointed this year. It’s like the Wild West. I never seen such lack of supervision of children by parents, combined with staff that simply aren’t present around the site towards the end of the day. I’ve spent most evenings trying to discreetly keep an eye on my family but most evenings I’ve had to intervene to instances of vandalism, stone throwing, threatening behaviour and appalling language from children not even in double digits. Might as well be Pontins! On a side note, site has always been well kept, clean, tidy and COVID aside the pool is lovely. Sadly I won’t visit again and currently my daughter is asking if we can leave early to go home.
Caravanner

Reviewed on

1 review

2 Helpful notes

Report this reviewer

Caerphilly replied on 29/07/2021 12:15

Posted on 29/07/2021 12:15

Hi, we are due there mid August so I hope although it is full will be a lot quieter and all "pontinies" have gone home. You say the pool is lovely, I take it you are saying this from past experience because we were told it wouldn't be opening this year due to shortage of qualified staff to oversee it. Have you brought up the childrens behaviour to the wardens? Although they will probably face a torrent of abuse if they dare to sort the problem out.