We first visited this site last December when we stayed for the weekend to test out our new caravan :o) We attend the festival of light at the safari park and whilst it was winter time, the site was clean, well laid out and the shower blocks clean and warm. The staff were also great and really helpful and friendly. We were so impressed with site and experience we returned there last weekend arriving on the Friday and leaving on the Sunday. (22.03.19 to 24.03.19) Again, the site was clean and the staff helpful and very friendly, even coming over to help me when I was having an electrical hook up issue. The location to the safari park is excellent and what we do is drive through the safari to see the animals, then return to the site to park up, then walk back into the safari park via the road that runs up the side of the caravan site taking you back inside within minutes. Our two young daughters have a great time here, on site and off. There's a children's play area on site plus a children's club house with a pool and table tennis table, TV & DVD player and various activity books and sticker sheets to use. We plan to return later in the year for the balloon festival and whilst talking to Gail (staff member) whilst packing up to leave Sunday she was a little concerned the site maybe fully booked already, so whilst I was packing up she went to the site office and booked a place for us to ensure we could attend the festival and stay at Longleat. It was a blessing Gail did this for us as there was only two pitches were left on the whole site for that weekend. Gail then emailed over the confirmation to me and handed me the booking ref. First class customer support and a BIG thank you Gail. We look forward to seeing you all soon.