Just back from a wonderful holiday and were putting in a review about the fantastic stay we had at Lidalia Caravan Park and we are disgusted at the review given by ‘borisandarchie’ on 26th May, being a long term member and being on site at this time we are familiar with what happened and just cannot standby and not answer this review. Reviews can be a good guide provided they are honest and unbiased. What she omitted to say was the manner in which she approached the assistant and how she regarded her as someone to treat with disrespect and disregard. The review is spiteful and of a revenge nature as we understand the warden had brought it to her attention that she has no right to treat staff with disrespect when all they are doing is their best. Being a brand new caravan, I would suggest that she did not know the working of her new caravan and caused the trip outs – probably had the assistant warden been allowed to investigate no doubt this would have been their fault. This review is not of a true report as we know they stayed on site for approximately 1 hour, nor can they stay in the heart of a village without buildings. Neighbouring this pitch this hook-up was okay as a member departed that same day with a large unit and they had no problem, it was soon occupied with another unit after they left and this member also had no problem with the hook-up. On hearing her verbal remarks to the assistant warden prompted me to follow up on this review.