Ageing Old Dear
Have been to LMP many times, at least once a year for the last 5/6 years. Site enjoys a great location for many things as others have said, and facilities although solid and clean with no damage are slightly dated. This poses no problem other than aesthetics however, unlike the other areas I had issue with last week. Only minor issues admittedly, but still not akin to usual CC standards I feel. Firstly, I fully agree with others that the access road has been deteriorating slowly for the last few years and is a relatively simple win to repair. Secondly, the attitude of the wardens was clearly a good cop/bad cop. Female warden was great, very helpful when I rang to ask if we could book an extra night, but admittedly would arrive around 8pm. She offered to amend my booking for me and just to ring the bell when we got there and all would be well. On ringing back to confirm a few minutes later, the 'bad cop' answered. I understand he might disagree with his helpful and professional wife not be happy but felt his customer care attitude was very poor in how he delivered the message. From asking a simple question, I now know that over Winter the site is just a 'one couple site' and at 8 pm the site suddenly becomes very unsafe to be out on and also that wardens are only paid for 42 hours per week. I appreciate that he wanted to observe strict standards however, left our booking intact and even found myself apologising for asking a question that a few minutes earlier was perfectly acceptable and agreed! When our friends arrived, ahead of us on the day however, the warden commented that they were with us - the people that wanted to arrive at 'some unearthly hour'. Not so keen to maintain strict standards when it comes to data protection strangely. Luckily I haven't lodged a formal complaint as I don't feel quite the same and like to maintain a modicum of flexibility. And we had already advised our friends of his and laughed at the pomposity earlier!
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