Rated 4 of 5

Rated 3 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 4 of 5

Location

Rated 1 of 5

Good for families

Watch out for the rude and aggresive member of the reception team

This site is soulless and cramped, by that I mean that it is just roads and pitches, no effort has been made to enhance the edges by bushes, maybe it is too soon. The pitches are also very close together. In reception upon arrival we paid the fees and were given a receipt and asked to come back when we had chosen a pitch, we needed one with a blue peg - the black and white map of the site makes it quite difficult to see where the blue pitches were, but there is a large coloured map on the wall in reception, wish I had looked at it before I set off as there was only 1 blue peg pitch vacant. Returning to reception I was asked to pay, I replied that I had already paid and had a receipt at which point a member of staff came from the rear and spoke to the lady on the till, who was new, saying that she shouldn't take the word of a guest that they had paid, apparently I could have picked the receipt up from the floor or got it from another guest! I am going to give you all the abridged version now, this lady was incredibly abusive to me and the poor new member of staff, the whole sorry episode ended with us being asked to open the banking ap on our phone and show them that the payment had gone through! We have of course contacted the club about the treatment we received but of the 2 emails I have received from them it is clear that they think it is perfectly okay for their staff to abuse members and fellow workers. Needless to say we will not be returning and will also not be renewing our membership when it runs out.
Motorhomer

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