Firstly let me say I have stayed here many times before and always had a great experience,my last visit I enjoyed but for the uncomfortable check in I experienced. I like many other caravanners now use the new app to view and check booking details etc. The app tells me 12 o'clock so off I trot.  I arrived and waited when the warden rushed out to tell me I was early and should do a 3 point turn and exit the site. I was sure I had checked and so i actually showed the info on the app to the warden. I was told to ignore that and look at my e mail. ..   I questioned what was the point of an app that gave out different info to the main system. I was told to go away a while and return in 25 mins which I did   (To be in a queue) Whilst away I rang the tech dept to advise of the glitch ,their attitude was great and thanked me for pointing it out and it would be corrected so the app would indeed supply accurate info and prevent others having the same issue.  For the next 3 days I watched people arrive at 12 and perform 3 point turns to exit .it was all a bit silly to be honest I later advised the warden that I had spoken to the web people and hopefully it should help them out with incorrect arrival times,I got a rather sarcastic "well done". A great little site but the arrival carry on left a sour taste for me. I sometimes think the wardens forget we are actually customers   .