The issue is, they try to close down the site while people are still using it - rather like a restaurant putting the chairs on the tables or laying up for breakfast while you’re still sitting there having dinner, and within their published opening times. The club has to get to grips with that, and either warn people that’s what they are doing, and why - it is a club, we do have the club magazine for them to publicise this kind of stuff - or do all of the maintenance when the site has actually closed. I can’t believe that the cost of an extra couple of weeks’ pay to do all of this would change the economics of the site that much, and least of all at Incleboro with almost 300 pitches. We have in the past booked with children looking forward to a much anticipated half term break with the prospect in the family area of equipment and proximity to the van according kids freedom only to arrive to find the whole section closed. For the half term. When the rest of the site is open. Everyone is then squashed into one half of the site, a long dark walk through woods to the play area! Check before you book. I am up here at the moment and was pitched without choice for the convenience of the site closing one half already, three weeks before it actually shuts. I moved. Now I am being told the middle toilet block will close a week before I leave and I will 'be moved again'. Outrageously high handed.
Comment from the Club:
Many thanks for taking the time to leave a review and for your feedback, which we value. Your comments have been forwarded to the Regional Manager of the area for his feedback and he has advised that towards the end of the season, on any site, the staff will review the occupancy levels and close some areas off in order to repair and prepare the pitches for the following season. Information of these areas will be explained to all members on arrival.
On Incleboro Fields there is no requirement to have all 4 toilet blocks open when the occupancy levels are low and in order to maintain cost efficiencies we will close blocks rather than spending member’s money on the general running costs unnecessarily.
I hope this helps explain and we apologise this has affected your enjoyment of visiting the site.
