Summer break
Having stayed at the Caravan Club site at Hurn Lane, Berrow, Burnham on Sea between the dates 10-24/08/2015 on pitch 24 (next to the playground) I made comments to the female wardens at the end of the second week and, on the evening before our date of departure with regards to the Mother and toddler room and the extremely bad language coming from the play area adjacent to the CC site play area by yobs at around 2am. This complaint was made to ensure that the very high standards at the site were not spoilt and offering the staff an opportunity to rectify the issues .
This was dealt with effectively and efficiently by the regional caravan club manager who advised that he had arranged for a squeegee mop and a bucket for the Mother and toddler room, this is a simple but cost effective resolution to the issue of having no drain in the room.
The bad behaviour problem from the adjacent site may take a little longer to resolve and I would suggest that if anyone else experiences the same as us please do let the staff know. Overall we enjoyed our stay and would not like anyone to be put off by our experiences but thought it as well to advise that although we had a problem it was sorted you just need to let the staff know.
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