This was our second visit to Hillhead,last time was 4 years ago,and we are already sure we will be returning next year.All of the staff on site,including the wardens,shop assistants,receptionists,bar staff and life guards are all polite,helpful and approachable and have time to have a chat with you.The site is kept immaculately clean and is a credit to all of the staff.The toilets and shower blocks are of a high standard,and having read previous comments about the toilets had no issues myself.The shop is very well stocked,foodwise and those things that you forget to pack or even parts to carry out repairs to your caravan.The meals in the bar were presented quickly,and were very good.The entertainment was good,especially for small children and also a very good play area and park.The swimming pool area was very clean and very well supervised by the life guards,if children are misbehaving in the pool they are quite rightly warned.The amusement area is good,the gambling machines are 2p play so a lot of fun for little expenditure.An addition to our last visit was a free to use cash machine,which was most welcome.The only negatives for me and my family were that the space available around the bar area is very limited,so if you are going for an evening meal or to watch the entertainment you need to be early,and also we tried to attempt the music quiz whilst sitting in the conservatory and couldn't hear anything due to people talking (shouting),dogs barking and children screaming-not a site problem just inconsiderate members (funny enough you could hear a pin drop when they were playing bingo).My biggest annoyance is regarding the dog walk area.As stated before this is our second vist,last time we were here our dog got bitten and we nearly had the same problem this time through irresponsible dog owners NOT keeping their dogs on a lead (including the dog walk area) as they are supposed to do. Perhaps signs are needed to remind owners to keep their animals restrained at all times but would also need random inspections to enforce this.The amount of times we were told "don't worry ,my dog's friendly"as it comes bounding over towards our dog.No one can say that their dog will never snap or react to another dog.The other issue is the lazy dog owners who are unable to bend,or just expect someone else to clean up after their dogs.Again this is not a site issue it is unfortunately down to individuals and probably occurs on other sites too.