Disappointing stay
We recently stayed here with our grandchildren, which we have been doing for many years. We used to love it but we have noticed, over the years, problems arising with groups of teenagers congregating around the site, especially in the play park where they take over the equipment preventing younger children from using it. On our first evening our granddaughter had her scooter stolen from the cycle/scooter rack outside the Complex whilst we were watching the entertainment. She was obviously very upset. We walked around the site (it was getting dark) looking for her scooter and eventually found it thrown down in the road outside the play park. I went into the play park to confront whoever had stolen it but was greeted by a large group of teenagers smoking and drinking from cans (can't say whether it was alcohol or not). I felt very uncomfortable so decided to leave it.
That same night, at around 11.30pm, young people were running around, shouting at the top of their voices, and banging on caravans and motorhomes. This went on until after midnight.
Unfortunately there is no-one that you can call to come and sort out this unruly behaviour. After 8pm you can only call the on duty warden for emergencies. The fact that someone had stolen a scooter and were creating a noise at midnight probably wouldn't be classed as an emergency.
I know that in previous years there have been patrols by security services at night - maybe this is what was needed this year.
I did mention about the stolen scooter and the unruly behaviour to a warden the following morning but all they could suggest is that I write to Head Office, which I will do. It's not the wardens' fault - it's down to the parents who should know what their children are up to, especially at midnight!
The site itself is well kept, the facilities are clean and the staff are great. Unfortunately, our grandchildren didn't enjoy their stay this year and don't want to return to Hillhead so we will be going elsewhere next year. It's a lovely site out of season and we shall continue to visit then but we wont be returning during school holidays.
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