Having prebooked and paid upfront for a superpitch, with an email stating we owed no money, we were confronted with a warden adamant we owed money as we had been quoted the wrong price! We would not be allowed on site without paying more, even for a standard pitch. Feeling totally humiliated and not being at all happy (and not knowing how we stood legally) but needing a pitch for the night, we paid the minimum possible and were given probably their smallest pitch on site also on a ridiculous slope - not great for a 7.5m motor home! The facilities were quite frankly filthy and showers disgusting and numbers totally inadequate for the size of site. The wardens were the most unfriendly and unhelpful we have ever met - this Affiliated Site is not at all upto the usual Caravan Club standard and nothing would entice us back there. Such a shame for a pleasant location.