We had a visitor (my daughter), who parked in the visitors' area, but we needed to transfer a heavy case to the caravan. This meant for a few minutes that we had 2 cars at the pitch - how terrible! One of the minions with hi-vis jackets saw me using the barrier key to let my daughter through and castigated me for not telling Reception that we had a visitor. He claimed that "Reception needs to know who is on the site at all times". As a member of the Caravan Club for over 40 years, I've never felt less welcome on ANY CC site during that period.