Rated 4 of 5

Rated 1 of 5

Peace and quiet

Rated 3 of 5

Facilities and cleanliness

Rated 3 of 5

Location

Rated 1 of 5

Good for families

Painful and noisy

Incredibly disappointed by the Edinburgh site due to the rudeness of the staff and the way we have been treated. We have been members for a few years now and have never nearly been turned away from a site for not conforming to the "motorhome standards" (we asked, these were conveniently not available for inspection). We arrived at the Edinburgh site after booking in online for a nights stay in our Land Rover with a roof top tent, we had booked in as a motorhome as we have done on other CC sites on our three week long trip and we were greeted with a rude trainee and the 'manager' of the site telling us how we would not be allowed on site for breaching the rules, the stated issue being that because the tent is accessed via an exterior ladder it could not be allowed onto the site due to it not being a motorhome. No other site has ventured any concerns about this and we have had lengthy conversations about our outfit with several curious wardens who have had no issues with it, the outfit is obviously smaller than a normal motorhome with less demands on the site in terms of water, waste and electricity so we've no idea where the hostility came from as we are effectively paying for more than we require. The staff eventually allowed us to stay for one night because we were members (with the strong implication that we were not welcome again for a second night and we were being done a favour) We will be calling on Monday morning to discuss this and most likely will not be renewing our imminently-expiring membership if this is how members get treated. The important task of rebranding the club and the attempt to change the outward reputation from being unfriendly and stuck up into a more friendly club (in comparison to the camping and caravanning club who have always been far more helpful even to non members in our experience) has obviously failed miserably and not been impressed upon some of the wardens. We have a caravan and Land Rover both of which get used up and down the country on CC sites and while you often get rude or grumpy wardens we have never had any issues like this before, it is deeply disappointing.
Caravanner

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