We recently stayed here for a week at the beginning of October, had no issues what so ever, we stayed on a hard standing service pitch, which wasn't level, but when you look around at the site, a lot of the pitches slope, but most caravan owners are prepared for this. Toilets were lovely and clean and warm, and the shower block was the same, the heated floor was great fully received after a days walking, hot shower, and they were clean. The Barn (Bar) was open Thursday, Friday and Saturday whilst we were there, they were very friendly and welcoming, and the area with the log burner in and the settees around was lovely, and good way to get to talk to other holiday makers. Dogs are welcome and they encourage you to order your takeaway and you can eat it in front of the fire. We did walk into Chickerell down the footpath, then a bit of road, it takes about 20 minutes, please get a torch and charge your batteries, it is pitch black, but a good adventure!!! I would recommend The Turks Head in Chickerell, for when the bar on site isn't open, friendly staff and the food is lovely, dogs welcome too. We had a great time, walking, biking, fossil hunting and crabbing.