When booking we were not told about the office specific opening hours time (09 - 11am and 4 - 6 pm). Good and very clean site, but only grass pitches available. The beach is great and very sandy. Loved this. We arrived in between these times and no access to toilets whatever. One needs to have a key to access these. You only get it after checking in. Luckly we had our caravan. Otherwise, very good facilities. Other downside to it,  is that it is always windy here and the noise of the road, as the site situated right by main road going between Thurso to John O'Groats.