When I first tried to book this site for myself who is a member, and then a pitch for my daughter and family who had rented a motor home I rang the site to be told that she only had two hands and could not deal with me she then promptly put the phone down on me. This is after trying numerous times to actually get through to the site. Okay maybe she was having a bad day. Later I Phoned again and manage to book the two pitches. Well we arrived now normally at these sites we are welcomed by the most welcoming wardens. Not here she was very sharp and rude and unhelpful. But after telling my daughter and family how lovely these sites are we plastered a smile on our faces and made excuses for her rudeness. Then we decided to use the laundry went to reception and got the tokens etc ( it was the evening ) but after drying our laundry it was still rather wet and We didn't have more tokens my daughter saw the warden Passing by ( 6.30pm)and she asked if when they had a minute if they could let her have a few more tokens Well this was met with quite a rant from the warden, all he had to say was we have finished now but come around in the morning etc No he embarrassed my daughter and made her feel like a idiot. He also stated that he would be going back to office shortly but she couldn’t have any until morning . The wardens here have no manners, no customer care qualities and are obviously in a job that they dislike. This site is lovely but whilst they are here it is one place we will be avoiding.