Booked this site for 2 nights as we had an appointment in London. What a diamond of a site. The staff are very welcoming and friendly. The site is well laid out, clean and surprisingly quiet considering this is the suburbs of London. Most of the faq's are on a sheet provided when you book in ( well organised or what?).Pitches are fairly level. Getting into London was easy using Crystal Palace station. Shops and takeaways were only a short walk away. Crystal Palace park was only a few minutes walk away, and you could see the stone dinosaurs. Driving to the site through London was slightly nerve racking. Something to watch out for is that the site is in a low emission zone, which affects older motorhomes, and not cars/ caravans. On 8th April 2019 this will be changing to an ultra low emission zone, which will affect cars, so do check before you travel to avoid the rather heavy fine. This will catch out lots of caravanners, if you are not used to coming to London. Otherwise a perfect site for visiting London.