Arrived at Crystal Palace site expecting it to be rather urban with not much greenery around. We were delighted, not only by the warmth of the welcome from Brian and Janet, but also their helpfulness and patience in helping us find a suitable pitch. Throughout our stay, all the wardens were very patient and extremely helpful in every way. The site itself could not be more convenient for direct (No. 3) bus into centre of London and also a pleasant walk into Crystal Palace grounds nearby. The facilities were spotless, adding to our opinion that this is an excellently run site - a must for anyone wishing to visit London for any length of time.