This was the third time we have visited and stayed at the Crystal Palace site. We love it there so easy to get into the middle of London in half an hour. We have had two stays in the summer and this, our third, in November. At all of these times the site is so welcoming hidden away from the busy traffic. The staff are so helpful and polite and take an interest in where you have come from and the reasons for your stay. The shower and facilities block is always spotlessly clean and the showers/toilets warm in the winter. We love it and will be back for more short breaks.