We've stayed at the Commons Wood site on several occasions both as a couple and with our grandchildren. However this time though the site was beautifully kept and the facilities were always clean there was no internet access should anyone want it and the wardens didn't know when this would be fixed and the disabled facilities weren't up to standard. The main problem being the door lock was broken and I was left feeling quite vulnerable as there didn't appear to be a way for help to get to you should you have a need to pull the red cord. Again the wardens didn't seem to know when this would be repaired. We also found the wardens to be very 'straight faced and unfriendly'. This won't put us off visiting the site as it's perfectly placed when visiting our daughter and on the whole a pleasant place to stay.