We arrived on site and we’re given a map of places where we could pitch, we drove round the site twice to find none were available, lots of non awning pitches free and we had payed for an awning pitch so pulled in to one of them as we didn’t require the awning to be then told there was other awning pitches and we had to move!!, the following day we went out and arrived back late, on the morning I went over for a shower to find them padlocked and notices saying they were closed, I went to the office to ask when they would be open to be told to read the notice and they don’t know, they said they had been closed the day before. I phoned the caravan club and asked why had they not been reopened if it was yesterday it was at this point I spoke to call centre staff their managers and area managers with them all contradicting each other this took a few days on the final call the area manager told me that they had been closed for 24hours as that is what had been decided at director level, I said this is punishing members for other members actions I also asked her to confirm what she had said as I believe other members would like to know this it was at this point she said she would put it righting and would not answer the questions I could go on for ever how they told me one thing then the next person contradicted it or clearly what they said did not happen My experience of this site question if I should continue to be a member