I am disgusted at the way I was treated at this site. I have stayed at this site many many time in the last 10 years. The Wardens have always been friendly and helpful. Last visit was a completely different story. Informed I was to be allocated a pitch. I tried to explain that my motorhome was within the 8.5m length stipulated on the site guide. I agree it looks big due to the height, but is within the site specified length. In reality it was probably shorter than some of the twin axle caravans on the grass and hard standing. There was no negotiations to be had. The female warden was rude and obtrusive, but always finished with "Sir" to remain in compliance with CC rules. In 25 years of being a member I have never been treated in such a manner. At the very least I would have expected the male warden who was drinking tea in the back room to come out and offer to have a look round and find a compromise. The pitch I was instructed I must use had low hanging branches and was not acceptable. Why should I pay money for a pitch that was clearly substandard when many others were available. I was so disgusted I handed back the barrier key and left the site forfeiting the nights fee I had paid. I drove to a near-by Camping and Caravanning Club site without a booking and it was complete polar opposites to the way in which I was treated at Common Woods. I was welcomed in and the warden admired my new motorhome and was asked where I would like to pitch showing me all the suitable pitches available. I spend 6 month a year on CC Sites and have been on almost every site on the network. I have never been treated like I was at this site anywhere. The wardens at this site need to remember they work for the club, the club which we the members own. I appreciate we need to keep the site and members safe but in this case there was clearly a solution, but they were not prepared to compromise in any way, which is a major failing in both there standard of work and the way in which they have been trained. I have written to the club chairman about this incident as writing to general managers gives nothing but a standard HSE type reply. The Chairman is elected and not employed so I hope he looks into this matter on my behalf. It may benefit others but shall have no effect on me as I will not return to this site with the current wardens in charge. I did seriously consider cancelling my membership, but in reality the club have some fabulous people working for them and I have had many a friendly chat with wardens up and down the network and some I am on first name terms with so I will not let a pair of bad apples spoil my enjoyment. I really hope the read this and take note and perhaps look at their current skill set and look at resolving the issues they have.