Change the wardens for a better experience
We arrived at the site and booked in which took some time. Pitch was spacious and the site very quiet. However that's where the good experience ended. The toilet block was ok but not what we have come to expect from the camping and motorhome club. Didnt see them being cleaned by the wardens. Mens toilet block was closed due to, well who knows what. We were told it was down to someone pulling the covid signs down, someone else told it was because someone left them in a mess, someone else told it was because people were not following the rules... we paid for the facilities and if these were going to be closed and penalise everyone else for someones ignorance then we could have gone to a cheaper site. I saw very little of the wardens during our stay and when we did see them they were rude and made us feel uncomfortable. I didn't see any children riding bikes, scooters etc as there was a sign stating this was not allowed. We only stayed 2 nights and have to say that was enough. I would only come back to this site if the wardens were changed for people who actually loved doing what they do and make people feel welcome during their stay. My husband called the club and was met with obstruction after obstruction. He asked for a callback from a manager to be told he was not within his right to speak to one and to put our complaint into an email. Still waiting for a reply.
Harby
Reviewed on 07/06/2021 19:18
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