We arrived a little earlier than the 1pm arrival time and we were promptly and abruptly told we were not allowed to wait on site. We were not given any helpful information when we asked if there was a suitable lay by nearby for us to wait at. The staff seemed friendly enough after this but not overly helpful and seem to know very little about the local area. Our main gripe was the toilet and shower block. The Toilet block required a digit code with a heavy lock to turn - difficult for my children (aged 8, 10 and 12) to remember and manoeuvre and not great if you are desperate for the loo! They would be tricky for people with fine motor/ dexterity issues and for those with disorganisation issues trying to recall a number. The showers were badly designed with limited hanging space. A shower curtain meant everything got soaked in the designated drying area and the plastic stool allocated for your clothes was soaked. The showers were pretty rank and dated and generally difficult to keep clean. I'm not overly fussy, but the showering experience was awful and not what I would expect for the price you pay for caravan club. I opted to use the sink washing area afterwards but apart from 2, these had a shower curtain instead of a door. We ate at the conviently located Bryn Arms which was fine and good value. During our stay we visited the 'Zip world' attractions at Bethesda and Bettws y coed, and portmadog.