Hi all, just want to point out a couple of things from my experience over the weekend staying at Clumber park, The the park is great don’t get me wrong and the new facilities are great, but from arriving on site the staff were terrible, the attitude towards customers was shocking and on arrival I was demanded to stay in my car and further ordered to get my payment and membership card out as quickly as possible so I’m not “holding anyone up”. The way the staff spoke to you felt as if you were back at school, like I was being looked upon which was appalling. Not only this, but staff would also frequently pace across the site reviewing and inspecting everyone’s caravans / motorhomes whilst questioning customers about certain details of their caravan We brought our car into the site to empty it into caravan as it had all of the fridge stuff in The warden walked past & said what’s this car doing here ? We explained that we were just unloading the fridge stuff to which she replied ok but don’t be long as need it moving, Then 5 mins later said it’s still here !!! Pointing at the car as we were still unloading , She then turned around and said & can you put your dog on a lead as I think I’ve just felt it brush past my leg he was no where near her she was 25-30 feet away & the dog was in the awning !! I’ve been on the site before loads of times & never ever experienced the kind of attitude towards me like I’m not welcome, Also was walking back from shower block and asked warden where do I put the dog bags & was talked down to, We felt very unwelcome & it was the way in which the staff spoke to us Customers should be welcomed onto the site not bossed about, I can understand it if we were a family that was loud & played music until all hours & had stuff everywhere & made the site look untidy ,we was there to explore the tracks for bike riding and walking my dog & then onto go ape the day after Also we could check off for 12 but the toilets were being cleaned from 11.30 - 12-15 but closed at 11.15 am so we couldn’t use the toilet before our journey home If the toilets were cleaned after 12 this would allow customers to use them before their journey home all in all its out me right off going back. Also the refurbished site they could of included better wifi and a phone signal point as there’s no phone signal what do ever on site.