I have been a club member for 10 years and Clumber Park has always been one of our favourite sites, in the last couple of years the toilet/shower block has started to look a little passed its sell by date but has always been clean and made to look as good as it possible can considering their age. On our last visit (5 nights spring bank holiday week) we arrived and was pleased to see the access road had been resurfaced and reception looked clean and tidy has it usually does. After checking in we continued on to the site and was shocked to find grass overgrown looking like it hadn’t been cut for weeks and some hard standing pitches were in terrible condition with grass and weeds covering up to 50% of the pebbled area. We found a pitch and started setting up, when trying to connect my electric lead I inserted the plug and turned clockwise to find it wouldn’t lock, at this point my neighbour informed me the socket was faulty and the warden had been informed the day before, he said he was on his way to reception and would inform the warden I was having problems. On his return he informed me the warden was coming down to take a look. I finished setting up and erected my awning, over an hour later the warden arrived by which time I had fixed the problem myself (red release button had stuck in), the warden tested the socket and returned to reception. Throughout our stay the toilet block was kept clean but the showers could only be described as cold to aired at best as was the water in the sinks. It should be noted that a new dog shower has been installed and I considered giving it a try to see if it was any warmer than their human counterparts. Due to our pitch location we encounter a constant stream of members cutting across our pitch on route to the facilities as they can’t be bothered to walk the two pitch further down and use the proper paths provided. I noted earlier in the year that Clumber Park was on a list of club sites with a price freeze, I now take that to mean sites are substandard so can’t justify a price increase. I feel so sad to see this beautiful site is looking so neglected and unloved. After 5 night we left the site having still not witnessed a blade of grass being cut. For the last 10 years we have spent a week in October at Clumber Park and had booked to return again this year, I have now cancelled my booking.